Information you share with us
When you make an enquiry, we collect the contact details, business details, service interest and message you provide. Please avoid including passwords, payment details or sensitive customer information in the enquiry form.
How we use it
We use this information to respond to your enquiry, understand your requirements, prepare a proposal where requested and keep a record of our conversation. Submitting an enquiry does not subscribe you to ongoing marketing emails.
Systems and service providers
We use monday.com to manage enquiries and customer relationships. If you follow our booking link, Microsoft Bookings handles the booking information you provide. Our website hosting and security providers may process technical information such as your IP address and request logs to operate and protect the website. Providers may process information outside Australia.
Website operation
The enquiry form uses technical controls to reduce spam and duplicate submissions. The website does not require an account to browse. Links to other websites are subject to those providers’ privacy policies.
Storage and access
We limit access to enquiry information to people and providers who need it for the purpose of handling your request and supporting our services. Enquiry records are retained according to our operational and legal requirements. Contact us if you would like to discuss access, correction or removal of your information.
Questions or concerns
Email sales@uxconnect.com.au or call 1300 506 628 with a privacy question or complaint. We’ll review your request and respond.